We accept most major health insurance plans and managed care programs. Contact our Insurance Verification/Financial Counseling representatives in the Patient Accounts Department at (847)360-4333, extension 5018 if you have questions or to see if your provider is accepted.
No one will be denied necessary medical care due to lack of insurance or inability to pay. However, if you are uninsured you may be asked to pay a deposit when you're admitted or when you register for an outpatient procedure.
Financial assistance through Vista's Charity Care Program is available to patients who meet the requirements for emergency, medically necessary services under the terms and conditions the hospital offers to qualified patients.
Our hospital recognizes that there are occasions when patients are not able to meet their financial obligation for emergency, medically necessary services. If you or members of your household are experiencing financial difficulty and are not covered by private or government sponsored health insurance programs, you can talk with a member of our financial counseling team to assess your qualifications for assistance.
Charity Care is meant to provide financial relief to patients who are low income, uninsured and medically indigent, who are in need of emergency, medically necessary hospital services. It provides full relief from financial liability to those patients whose income falls at or below the U.S. Department of Health and Human Services Poverty Guidelines or partial relief to those whose income is slightly above the Poverty Guidelines.
Our goal is to work on an individual basis with each patient to fully explore all coverage options, including applying for assistance through publicly funded programs.
If it's determined that you meet program criteria, you should complete, sign, and return the charity care form with supporting documentation:
For more information, please contact our Financial Counselor at (847) 360-2310.
Vista Medical Center East
1324 N. Sheridan Road
Waukegan, IL 60085